Bell Attendant Ambassador (BALTIMORE)

Customer Service Welcome to one of the most challenging and rewarding positions at The Ivy Hotel. As an Ivy Hotel Bell Attendant Ambassador you are responsible for the welcome, welfare and safety of all hotel guests, visitors, VIPs, and staff. You maintain the highest level of security for physical property - such as buildings, vehicles, luggage, and so on - to protect from theft or damage. Youll be the first staff member a visitor meets, and the last one theyll say goodbye to when they depart. Does a guest feel warmly welcomed upon arrival, and leave feeling like royalty? Then you have succeeded. This is the job for you if: You love to provide personalized hospitality and a heartfelt sense of welcome and community You enjoy working as part of a close-knit team Your look is put-together and well-groomed Youre friendly, and also discreet You can make eye contact and conversation You think of repeat guests as members of the Ivy family You are in good health and can stand for long periods of time You know (or want to know) Baltimore inside out! And you love to offer advice and direction on what to do, where to go, and how to get there You know how to drive and have a license to prove it Youre happy to valet cars and assist with luggage when needed