Director Student Financial Services

*Primary Location:*3452 Spur 399, McKinney, Texas, 75069We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.*Job Summary:*The Director of Student Financial Services is responsible for overseeing the collection and recording of all funds for student accounts, various department revenue and the overall daily operations and management of the Student Financials Office. The Director ensures the accuracy and maintenance of all student financial transaction records in compliance with all federal and state regulations and District policies and procedures.*Required Qualifications:Essential Duties and Responsibilities* * Responsible for assessing and collecting all tuition and fees, processing waivers, exemptions, veteran educational benefits, financial aid benefits, third-party sponsorships, tuition benefit programs, scholarships, payment plans, refunds, bookstore billing, departmental deposit and financial services and tax reporting. * Ensure all departmental staff are providing excellent customer service to students, families, vendors and staff. * Evaluate and implement appropriate internal controls to safeguard the financial assets of the college. * Keep abreast of all federal and state regulations relating to student financial aid disbursement, refunding, debt collection, tax reporting, payment processing, etc. * Ensure documentation required by external auditors and various reporting agencies is properly maintained. * Ensure all transactions with the District’s third-party bookstore are properly recorded on student accounts and processed in a timely manner. * Oversee the collection of all past due student and vendor accounts, managing in-house collections and working with multiple collection agencies. * Maintain relationship with cashiering vendor to ensure accuracy of credit card and web check transactions. * Ensure the accuracy of all student account balances. * Maintain accuracy of all student financial information in college publications and website. * Serve as system owner of Workday Student Financials and Cashiering Software. Work with Information Technology (IT) to ensure accuracy of system configuration and processing. * Serve as the primary representative of the department in cross-functional projects and initiatives as well as collaborations with external partners. * Train, supervise and evaluate staff ensuring appropriate cross training of staff to provide for sufficient coverage during vacations and other absences. * Evaluate operational effectiveness, identifying and implementing changes required for improvement. *Supplemental Functions* * Perform other duties as assigned. * Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values. *Knowledge, Skills and Abilities* * Knowledge of applicable government statutes and Collin College policies, practices and principles relating to Account Receivables * Knowledge of Workday Student and Transact ePayment cashiering systems * Knowledge of Collin's Board approved tuition and fee structure * Knowledge of Workday * Knowledge of basic student registration functionality and financial aid award processes * Knowledge of IRS rules related to 1098T requirements * Analytical and problem-solving skills * Goal setting and implementation skills * Time management and multi-tasking skills * Customer service skills * Conflict resolution skills * Verbal and written communication skills * Ability to communicate with other departments * Ability to liaise with technical staff * Ability to analyze student accounts in the Workday system * Ability to analyze student account history *Physical Demands, Working Conditions and Physical Effort* Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically require talking, hearing, seeing, grasping, standing, walking and repetitive motions. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. *Requirements* Bachelor's degree in a related field from an accredited institution and four (4) years of related experience required. This position is Security Sensitive, therefore, candidates will be subject to a criminal background check. The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. *Required & Preferred Qualifications (if applicable):*Updated for uniformity in references to the position and department. Additionally, added the following essential duty and responsibility: Serve as the primary representative of the department in cross-functional projects and initiatives as well as collaborations with external partners. The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.Compensation Type:*Salary*Employment Type:*Full time*Hiring Minimum*$91,793.00*Hiring Maximum*$110,151.60*Compensation is determined based on experience.Application submission deadline is 12am of the date listed.10/02/2025Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.