Events Manager

EVENTS MANAGER Position Summary The Catering Manager is responsible for performing activities related to the food venues. Job Specific Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performs set-up and breakdown service for events in a timely manner, ensuring rugs, floors, tables and linens are clean Consults with Dining Manager on staffing needs for functions Assists with customer billing, transactions, and the basic needs of event coordinationTransports materials to and from event locations Provides excellent customer service and communication with Residents and guestsAddresses customer concerns promptly and courteous Cleans and sanitizes all equipment, utensils, dining ware, linens, serving ware and work areas Restocks and returns all equipment to appropriate storage areas Provides solutions to problems concerning any issues a Resident may have Answers guests' questions and handles complaints related to catering services expeditiously Works in dining venues when staffing levels are low Provides caring, thoughtful and engaging service at all times Communicates any challenges, complaints or service difficulties to immediate supervisor Meets department uniform, appearance and grooming requirements Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment Supervisory Responsibilities None Required Skills and AbilitiesAbility to maintain confidentiality and strong customer support skillsAbility to work independently with limited supervisionMust possess the ability to deal tactfully with Team Members, Residents, family members, visitors, and the general publicWork professionally with people from a wide variety of cultural and socio-economic backgroundsWhen working in Resident areas, must be able to communicate effectively in EnglishAttends and participates in in-service educational classes, Healthcare Academy and staff meetings as directedComplies with protection of health information (HIPAA) safeguardsEducation and ExperienceHigh School Diploma or equivalent2 years of food service in a health care setting preferredServe Safe CertifiedPhysical RequirementsThe physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and armsMust meet the general health requirements set forth by the policies of North HillCapable of lifting up to 25 poundsWork EnvironmentMay be subject to work during emergencies such as inclement weather, evaluation and other disastersExhibits flexibility with schedule to accommodate eventsThis position may require long hours and weekend and holiday workOther Duties as RequiredNorth Hill OffersHealth & Dental Benefits401K with company matchCareer Development TrainingTuition ReimbursementEmployee Referral ProgramHealthcare Academy TrainingFree mealsFree on-site fitness centerFree parkingNorth Hill is committed to providing equal opportunity for employment and advancement to all team members and potential team members. North Hill does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/ or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations. North Hill embraces diversity and believes that our community is enriched when people from varied cultures, backgrounds and attitudes come together in shared interests. We welcome people of every race, religion, color, national origin, sexual orientation, gender expression, disability, political view and familial status. We thrive collectively in an environment of inclusivity that encourages a free exchange of ideas. Salary: . Date posted: 08/29/2025