Microsoft 365 Administrator II - Information Technology Team - City Attorney's Office (1052)

Overview The San Francisco City Attorney’s Office is looking for an experienced technology professional to join its Information Technology (IT) Team with a specialty on the Microsoft 365 platform. Appointment Type: Permanent Exempt (PEX) position; individuals appointed to Exempt Positions are at-will. Category 18: Special project-based position limited to no more than 3 years; excluded from the competitive Civil Service examination process, at-will, and serving at the discretion of the Department Head. Application Opening : June 6, 2025 Application Deadline : Continuous, earliest close 5:00 p.m. Friday, June 20, 2025 Compensation Range : $109,668 - $137,956, with pay increases scheduled for 6/30/25 (1%) and 7/1/25 (1%) Recruitment ID : REF44251W About the Office The San Francisco City Attorney’s Office is an innovative, nationally recognized municipal law office working to protect and advance the rights and interests of the City and County of San Francisco and its residents. With over 340 employees, the Office provides legal services to the City’s Mayor, Board of Supervisors, officials, and departments, delivering effective solutions and representation for critical public services. The Office embraces diversity and strives to recruit, employ, retain, and promote talented individuals representing the full spectrum of the community. It welcomes all candidates regardless of race, religion, national origin, gender, gender identity or expression, sexual orientation, age, or disability. An inclusive workplace is a core value, and more information is available at the DEI page listed on the Office website. Currently, the Office offers a hybrid remote work schedule for eligible employees, with three days onsite and up to two days remote. To learn more about the City Attorney’s Office, please visit: https://www.sfcityattorney.org/ About the Information Technology Team The team is a collaborative and dynamic group of 13 employees, including an IT Director, two Systems Engineers, three IT Operations Support Administrators, two Application Support/Training employees, a Database Manager, a Business Application Administrator, a Technical Analyst, and a Project Manager. The team provides end users with a comprehensive package of applications, litigation support and computer forensic tools, conducts ongoing research of hardware and software developments, identifies technologies for office needs, and ensures productive workflows through effective customizations and timely support. About the Microsoft 365 Administrator II Position and Responsibilities The Office seeks a Microsoft 365 (M365) Administrator II to provide guidance and support for the M365 platform and services including SharePoint, OneDrive, Microsoft Teams, Power Automate, Power Apps, Intune, Entra ID, and more. This role will create modern, high impact SharePoint sites for the Office and will serve as the primary administrator of Intune and Entra ID. It will also administer and provide recommendations on the optimal usage of the M365 environment. As the Microsoft 365 platform evolves, successful candidates must demonstrate technical aptitude and the ability to learn new technologies quickly. They should have a basic level of graphic design and be able to use tools such as Photoshop. This position requires enthusiasm, willingness to learn, excellent written and verbal communication skills, and the ability to work as a disciplined self-starter and positive team player. Proficiency with general computer hardware and software concepts is required. Position Information and Responsibilities In addition to the described work, the ideal candidate would perform the following: Assist with the administration of the M365 platform. Develop, design, and promote modern SharePoint sites for the Office. Serve as the primary administrator of Intune endpoint management, in collaboration with engineers and operations support personnel. Serve as the primary administrator of Entra ID, in collaboration with engineers and operations support personnel. Develop and implement custom solutions using the M365 platform (SharePoint, Teams, Lists, Forms, Power Automate, Power Apps, etc.). Provide training to end-users and administrators for M365 services. Support and troubleshoot M365 applications. Develop documentation and training materials. Research and advise on M365 configuration and policy settings; stay informed about industry trends through publications and online sources. Minimum Qualifications Education : An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university, or its equivalent (see total credit requirements). Experience : One year in the information systems field, including technical support, content management, or system analysis. Substitution : Additional experience may be substituted for the required degree on a year-for-year basis (up to two years). Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree. Desired Qualifications Three or more years experience administering and supporting the M365 platform. Two or more years designing and implementing SharePoint sites. Two or more years administering and supporting Intune. Two or more years administering and supporting Entra ID. Experience with Microsoft Azure and MS SQL. Ability to code in Power Platform, PowerShell/Command Shell, Python, JavaScript/TypeScript, or HTML/CSS. Graphic design familiarity and tools. Bachelor’s degree in computer science or related field. Certifications such as MCSE/MCSA. Strong customer service, analytic, troubleshooting, writing, and communication skills. Ability to work independently and as part of a team; strong judgment and multi-tasking abilities. Verification Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Note: Falsifying education, training, or work experience or attempted deception may result in disqualification. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Resumes will not be accepted in lieu of a completed City application. Applications completed improperly may lead to ineligibility or lower scores. Selection Procedures The selection process will evaluate applications against minimum requirements. Meeting minimum qualifications does not guarantee an interview. Additional screening may be used to comparatively evaluate qualifications. Salary and Benefits The M365 Administrator II position has a 10-step salary scale from $109,668 to $137,956, with pay increases scheduled for 6/30/25 (1%) and 7/1/25 (1%). The City offers robust health, retirement, and other benefits. For more information visit: https://sfdhr.org/benefits-overview . IT staff is represented by the International Federation of Professional and Technical Engineers Local 21. For compensation details, select Classification Code 1052 at https://careers.sf.gov/classifications/ . Additional Information Regarding Employment Information about the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity ADA Accommodation How to Apply Applications are accepted online through Careers.sf.gov. Visit the site and follow the instructions to apply. Click Apply Now and follow instructions on the screen Applicants may be contacted by email; ensure your email is accurate and not blocked by spam filters. You will receive a confirmation email after submission; keep it for your records. Human Resources Analyst Information: For questions, contact Asa Nojd, HR Analyst, at asa.nojd@sfcityatty.org. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applications are considered without regard to sex, race, age, religion, color, national origin, ancestry, disability, HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity or expression, military and veteran status, or other protected category under the law. J-18808-Ljbffr