Join our team as a Business Development & Customer Service Representative, where your passion for forging meaningful connections and driving growth will thrive. We're on the lookout for a highly motivated individual who excels in both cultivating new business opportunities and providing unparalleled support to our valued customers. If you're eager to make a difference, this role offers an exciting opportunity to contribute to our organization's success. * Responsibilities of the Business Development & Customer Service Representative: * * Proactively identify and nurture new business opportunities through targeted customer outreach and prospecting efforts. * Foster enduring relationships with existing clients, serving as their trusted advisor and primary point of contact for personalized support. * Gain a deep understanding of clients' needs, challenges, and objectives, offering tailored solutions to meet their evolving requirements. * Collaborate seamlessly with cross-functional teams to ensure flawless delivery of products/services and maintain high levels of customer satisfaction. * Conduct thorough market research and competitor analysis to uncover trends and seize opportunities for business expansion. * Craft compelling presentations and proposals to showcase our offerings and secure new business partnerships. * Follow up diligently on leads, inquiries, and sales opportunities to convert prospects into satisfied customers. * Maintain meticulous customer records, track sales activities, and generate reports as needed to inform decision-making. * Provide exceptional customer service, promptly addressing inquiries, troubleshooting issues, and resolving concerns with a proactive approach. *Requirements for the Business Development & Customer Service Representative:* * Bachelor's degree in Business, Marketing, or a related field OR proven experience in business development, sales, or customer service. * Outstanding communication and interpersonal skills, with a natural ability to build rapport and influence others effectively. * *Strong* problem-solving abilities coupled with a customer-centric mindset. * Goal-oriented mindset, driven to achieve targets and exceed expectations consistently. * Exceptional organizational and time management skills, allowing you to thrive in a fast-paced, dynamic environment. * Flexibility to travel for client meetings and industry events as required. *Benefits for the Business Development & Customer Service Representative:* * *Competitive* compensation package with commission structure. * Opportunities for career advancement and ongoing professional development. * Positive and *collaborative* work environment that fosters creativity and innovation. * Exposure to diverse industries and clientele, enriching your professional experience. If you're a results-driven professional with a passion for business development and delivering exceptional customer service, we want to hear from you. Join our team and play a pivotal role in driving our business growth and enhancing customer satisfaction. Apply now with your resume and a cover letter highlighting your relevant experience and accomplishments.