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Customer Service Associate

Prospect Promotions
Full-time
On-site
Phoenix, AZ
We are seeking a friendly, outgoing, and determined team player to join our team as a Customer Service Associate and help us launch a new customer service campaign. We partner with top telecommunication companies to increase brand awareness, promote products, provide customer service, and close sales for our clientele. As the Customer Service Associate, you will be responsible for building long-lasting rapport with existing and new customers while promoting our client’s services available to consumers in the local area. Customer Service Associate Responsibilities: * Communicate with consumers one-on-one in a setting * Educate homeowners on our Home Improvement client’s available services and provide pricing information * Build genuine relationships with customers to encourage long-lasting customer retention and potential for referral opportunities * Complete the enrollment process for qualified individuals * Recommend services that best suit the customer’s needs * Participate in daily training sessions and meeting * Provide end of the day feedback to the management team regarding production, inventory, and the assigned territory Qualifications * Previous experience in a customer-facing role (hospitality setting, customer service, sales, etc. * Excel in a fast-paced and people-centric environment * Engaging and outgoing personality in order to build relationships with community and team members * Excellent written and verbal skills * Ability to adapt and thrive in a team setting or working alone if required Enter your email and click that green “Apply Now” button below and one of our internal recruiters will be following up within the next 24-48 hours