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Customer Service Representative

Spartan Capital Inc
Full-time
On-site
Oklahoma City, OK
About Spartan Capital * * Our culture thrives on strong collaboration, a commitment to continuous improvement, an unwavering sense of integrity, and a diligent work ethic. We bring together individuals eager to learn and grow, ensuring that our collective expertise is always expanding. This dedication to development fosters a supportive environment where trust and accountability are paramount. As a result, our team of Customer Service Representatives consistently delivers outstanding outcomes, solving complex challenges more effectively. Prepared to unlock your personal and professional potential? [ JOIN OUR TEAM! ](https://spartancapitalinc.com/pages/apply-now/) Job Summary Eager to be part of delivering advanced telecom solutions to every Oklahoma City resident? Join Spartan Capital as a Customer Service Representative and be at the forefront of ensuring our clients maximize the benefits of Verizon’s innovative technology. In this role, your ability to provide top-tier support will ensure our clients’ homes fully benefit from services tailored to their needs. So if a job where your efforts make a true impact is what you desire, we’d love to meet you! As a Customer Service Representative, your job will involve: * * * Assist customers with all inquiries about Verizon’s latest services * Address all concerns professionally and empathetically * Forge strong customer relationships via honest and authentic communication * Understand each customer's situation and offer tailored solutions * Collaborate with the Customer Service Representative team in staying current with the latest technology * Maintain precise documentation of all customer interactions * Contribute to a positive and supportive team environment * * To qualify as a Customer Service Representative, you need: * A high school diploma or equivalent is required; a degree in a relevant field is preferred * Past experience in a customer-facing role is an advantage * Strong verbal and written communication * Excellent time management and organizational skills * Basic computer skills with CRM software proficiency (preferred) * Willingness to work extended hours and changing environments * To be a resident of Oklahoma City, OK