Q

Customer Service Representative

QDI Surfaces Dallas
Full-time
On-site
Dallas, TX
Position Responsibilities ● Guide and process customer orders. ● Communicate with customers via phone, email and in person. ● Help customers navigate the QDI website and place orders. ● Provide knowledgeable answers to questions about products, pricing, and availability. ● Work with other QDI branches and departments to meet our customers' needs. ● Enter estimates and sales orders ● Respond to shipping inquiries and answer order status questions. ● Maintain sales / advertising areas and supplies. ● Maintain a clean, organized, and stocked showroom. ● Assist other areas, as necessary. ● Other duties as requested by management. Minimum Requirements ● Bachelor's degree or high school diploma with 3 years of relevant experience. ● Desire to provide the best possible experience for our customers. ● Thrive in a fast-paced environment with coaching support. ● Dedicated to excellent attendance and punctuality. ● Bilingual English/Spanish. Benefits ● Group health, vision, and dental insurance. ● 401(k) with company matching 80% of the first 5% ● Paid holidays. ● Bonus programs and performance reviews.