Are you an operational leader with a passion for efficiency, customer experience, and team development ? Do you thrive in fast-paced environments and have a track record of driving process excellence ? If so, we want you to join our team! About the Role Repipe Specialists is seeking an Operations Center Manager to oversee daily operations, optimize workflows, and lead a high-performing team within our Multi-Family Operations division. This role is crucial to ensuring seamless project execution, customer satisfaction, and operational efficiency while fostering a culture of accountability and continuous improvement. What You’ll Do: ✅ Lead & Develop a High-Performing Team – Coach, mentor, and inspire an operations team with a focus on accountability, collaboration, and excellence. ✅ Drive Process & Operational Efficiency – Implement SOPs, streamline workflows, and monitor key performance indicators (KPIs) to enhance service quality and reduce inefficiencies. ✅ Champion Customer Excellence – Partner with Project Managers, customer service teams, and leadership to resolve service-related issues and improve customer experience. ✅ Optimize Technology & Reporting – Leverage NetSuite, Microsoft Office, and Google Suite to track operations, generate reports, and provide data-driven insights. ✅ Foster Cross-Functional Collaboration – Work with accounting, field teams, and shop leaders to align on project timelines and operational goals. What You Bring: ✔ 7 years of operations or process management experience , with at least 3 years in a leadership role in construction or a related industry . ✔ Strong ability to design and implement scalable processes , identify inefficiencies, and develop sustainable solutions. ✔ Excellent communication and leadership skills , with a focus on team development and problem-solving . ✔ Proficiency in Microsoft Office, Google Suite, and CRM/ERP systems like NetSuite . ✔ A customer-first mindset , ensuring operational processes enhance resident and stakeholder experiences. Why Join Us? Industry Leader – Join a company committed to operational excellence and best-in-class service. Growth & Development – Be part of a fast-growing division where innovation and career progression are valued. Collaborative Culture – Work alongside high-performing teams that prioritize teamwork, accountability, and efficiency. Ready to take on this leadership role? Apply today!