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Operations Manager

ITG Communications, LLC
Full-time
On-site
Harlingen, TX
Operations Managers lead their team by setting productivity goals, placing inventory orders, setting up logical organization systems and creating communication systems. They direct employees and assign work to achieve project completion and deadlines. Operations Managers strategize staffing requirements, project workflows, and coordinate and collaborate with other departments on operational needs. Requirements: Objectives of this role · Ensure that projects operate at peak efficiency — with customer satisfaction the primary goal — by supervising, organizing, and training employees and establishing, monitoring, and managing operational goals · Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and shipping methods · Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals · Oversee daily operations while controlling and managing inventory and logistics · Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service · Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations Required skills and qualifications · Ability to lift 50 pounds · Three or more years of experience in management · Proficiency with team development and follow procedures and policies · Excellent problem-solving skills and leadership qualities · Ability to work collaboratively with all levels of company staff · Ability to deliver effective feedback, both written and verbal Responsibilities: Supervise daily operations activities, including quality assurance, inventory control, project productivity, work assignments, and customer service Schedule and oversee operations, and manage the flow and quality of work to maximize efficiency and minimize overtime Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary Meet regularly with warehouse to analyze productivity and develop actionable plans for loss prevention Oversee and manage logistics for project completion, communicating with customers and business partners to ensure task completions. Additional Comments: ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state, and local laws respecting consideration of unemployment status in making hiring decisions.