Pharmacy Technician – Patient Access and Affordability Programs

Job Title: Pharmacy Technician – Patient Access and Affordability Programs Location: Newport Beach, CA Job Type: Full-time | On-site Pay Range: $19.00–$27.00/hour Expected Hours: 40/week Step Into the Future of Pharmacy Are you ready for a change in work setting from a busy retail or outpatient pharmacy? Ready to use your skills to improve patient lives and grow your career? At RIS Rx, we’re redefining what it means to be a Pharmacy Technician. As a hypergrowth healthcare tech company, we empower pharmacy technicians to go beyond the counter, leveraging data, software, and service to solve challenges in patient medication access and affordability. You’ll have the freedom to pick up overtime or weekend shifts, only if you choose, with no late-night hours. Join a mission-driven team building the future of pharmacy, today. About Us At RIS Rx, we believe no patient should be left behind. Based in Newport Beach, CA, we are a healthcare technology and services organization dedicated to reshaping the pharmaceutical landscape. Our mission is rooted in Resilience, Innovation, and Service, and we’re looking for pharmacy-minded professionals who share our passion for delivering impactful care. Position Summary We’re seeking a Pharmacy Technician ready to leverage their skills beyond the traditional pharmacy setting. In this role as a Patient Care & Reimbursement Specialist, you’ll use your background in medication access, insurance processing, and patient service to: Perform benefits investigations, eligibility checks, and affordability assessments for specialty medication programs. Help patients navigate prior authorizations, co-pay assistance, and other access pathways. Support commercial reimbursement submissions and document workflows with precision and efficiency. A desire to apply your pharmacy experience in a non-retail, call center setting that offers structure, teamwork, and consistent hours. Key Responsibilities Assist patients with understanding their coverage, co-pays, and affordability support options. Prepare, organize, and submit insurance and reimbursement documentation. Work collaboratively with internal departments, including operations, patient support teams, and program management. Provide high-level customer service to patients, providers, and caregivers. Ensure compliance with HIPAA and company procedures. What We’re Looking for Pharmacy Technician (Licensed) experience (1 year) in a retail store setting. Experience in a call center or fast-paced administrative setting (preferred). Comfort using systems like Salesforce, Microsoft Office Suite (Excel, Word, Outlook), and RingCentral. Excellent communication and active listening skills. A knack for solving problems and helping people, patients and teammates alike. Strong time management and attention to detail in a multi-tasking environment. Ability to learn and adapt quickly with a growth mindset. Why Join RIS Rx? Cutting-edge health tech: Work with proprietary platforms and data tools that transform the industry. Career growth: RIS Rx is scaling fast, so can your career. Impact that matters: Be on the front lines of access, affordability, and innovation in patient care. Training & development: Learn the ins and outs of market access, insurance networks, and pharma partnerships. Culture of curiosity & courage: We celebrate bold ideas, collaboration, and bias for action. Mission-driven work: We're here to ensure no patient is left behind. Benefits Company Paid Medical Voluntary Dental, Vision & Life Insurance 401(k) Paid Time Off Paid Holidays Opportunity to contribute to patient access and care in meaningful ways