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Quality Control Technician

Warsaw Chemical, LLC
Full-time
On-site
Warsaw, IN
Job Purpose: Responsible for managing the sales cycle from qualification to closing. This includes prospecting, account management, product consultations and demonstrations, and successful price negotiations. Reports to Sales Manager. Primary Markets: Distributors and end users of Car Wash chemicals Job Duties: Complete 12-15 Face2Face customer and prospect visits per week. Additional time spent contacting clients via email and phone. Penetrate targeted accounts (distributor and end user) in a given territory to generate new sales. Possess exceptional customer management skills. Ability to work with existing customers to provide unmatched customer service. Perform demonstrations to inform and train clients on the large line of car wash products. Cross sell additional product lines to the customer’s purchasing routine. Generate and develop new customer accounts to increase revenue, exceptional cold-calling skills. Emphasize product/service features and benefits, prepare quotes and negotiate prices. Actively manage your call schedule to adequately cover assigned territory in an efficient, timely manner. Work with inside customer service representatives to ensure orders are placed and customer expectations are met. Proactively resolve customer satisfaction discrepancies. Maintain accurate records, including sales call reports, expense reimbursement forms, quotes, sales orders and other documentation. Attend tradeshows, visit prospective customers and participate in industry-related functions as a representative of Warsaw Chemical. Strategize with senior management on specific sales and marketing initiatives. Contribute to a team effort by accomplishing related results as needed.