T

Service Technician

The Contractor Consultants
Full-time
On-site
Rapid City, MI
Take Your Skills to the Next Level - Join Critter Control as a Service Technician! Job Title: Service Technician Company Name: Critter Control Pay Range: $23-$26 an hour (depending on experience) Industry: Nuisance Wildlife Control (Residential, Commercial) Location: Traverse City, MI and surrounding areas Job Overview: Critter Control is seeking a Service Technician to join our team in Nuisance Wildlife Control and General Contracting. In this role, you will remove and exclude unwanted wildlife, perform remediation and exclusionary repairs, and implement preventative solutions in residential and commercial buildings. This is a hands-on role for those who enjoy problem-solving, working in different environments daily, and making a direct impact on customers' lives. If you have construction experience and are looking for a rewarding career with growth opportunities, this is the job for you! Who We Are: Critter Control is a leader in wildlife control and home protection services, helping homeowners and businesses solve their wildlife intrusion problems. Our work is not just about removing animals-it's about restoring safety, preventing future issues, and providing peace of mind to our customers. We offer extensive training, certifications, and a structured career path that allows you to grow into leadership roles within the company. Key Responsibilities: Technical Work & Safety (90%) Remove unwanted animals, perform exclusion work, and implement preventative solutions. Conduct remediation activities to repair animal-related damages. Maintain detailed notes and photos in work orders using Service Bridge. Inspect completed jobs for quality and completion. Follow all company safety standards and ensure safe work habits. Keep job sites clean, organized, and safe. Customer Service (10%) Provide world-class customer service and address customer questions and concerns. Maintain a professional appearance. Educate customers on preventative measures and additional services that can help protect their property. Qualifications: Required: 2 years of experience in repairing service field work or residential exterior construction work. Residential carpentry skills is a plus! Experience in measuring, cutting metals, proficient using metal breaks, cock guns, and impact drills Must be comfortable using ladders and working on roofs Ability to obtain and maintain licenses/certifications as required by local, state, and federal regulations. Ability to work independently and as part of a team. Comfortable working at heights and in confined spaces. Must pass a background check and drug screening. Preferred: NWCOA Certifications (Structural Bat Management, Bird Management). Experience in nuisance wildlife control, general contracting, or a related field. Understanding of fall protection and OSHA safety standards. Why Work for Critter Control? • Make an Impact - Help homeowners and businesses restore safety and peace of mind. • Varied Work Environment - No two days are the same! Each job presents new challenges and opportunities to solve problems creatively. • Career Growth - Progress from Technician → Lead Technician → Service Supervisor with paid training and certifications. • Work-Life Balance - Paid time off and holidays! • Top-Notch Benefits - Competitive pay bonuses, health benefits, 401(k), and more! Why Join Critter Control? Competitive Pay & Perks Bi-weekly pay cycle 401(k) Retirement Plan. Discretionary profit sharing. Overtime potential Health & Wellness Benefits Medical, dental, and vision insurance (BCBS Health Plans) Health Savings Account (HSA) - up to $2,000 company contribution Life & Disability Insurance options Gym membership reimbursement Work-Life Balance & Career Growth 80 PTO hours in the first year Paid holidays & sick leave Training & Professional Development Paid training and industry certifications (NWCOA, OSHA, Fall Protection) Opportunities for advancement to Lead Technician Tech package provided (Smartphone/tablet) Unique Company Culture & Perks Company Events (BBQs, paintball, go carts, ax throwing). Safety equipment & power tools provided Uniforms and work apparel provided Work Schedule & Location: Monday - Friday Weekends as needed. Local travel required. Join the Team at Critter Control! If you're ready to build a rewarding career, learn valuable skills, and make a real difference, apply today! We're looking for dedicated, problem-solving professionals who are eager to grow with us. APPLY NOW and start your journey with Critter Control! As an equal opportunity employer, we prioritize diversity in our workforce, recognizing that innovation thrives on varied perspectives. We embrace individuals from diverse backgrounds, including ethnicity, religion, and education, without regard to race, age, gender, or sexual identity.