Climbing Wall / Rental Center Staff work with patrons of the facility to provide exceptional customer service as well as create a safe and enjoyable experience at the climbing wall. Responsibility, dependability, customer service, maturity and visibility are keys to being an effective and efficient Climbing Wall Staff. Education and Experience * Top rope belay certified. * Knowledge of climbing wall operational policies. * Strong interpersonal and customer services skills. Skills and Knowledge Not Applicable Responsibilities * Patron Safety and Facility. * Ensure all who enter the wall area have a current waiver and associated paperwork. * Administer top rope belay certification tests. * Observe belay skills of patrons for completeness of safety system and proper belay technique. * Identify and coach or correct undesirable or unsafe behavior. * Retest or revoke top rope belay tags if necessary. * Observe bouldering area for clear fall zones and controlled descents. * Clear floor and mats of trip hazards. * Implement emergency action plan when necessary. * Report all injuries, damage, equipment needs, and user issues to administrative staff through incident reports as necessary. Physical Requirements Not Applicable Tools/Equipment Not Applicable Application Instructions In addition to completing an online application, please attach a resume and cover letter.