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Customer Service Representative

Oztec Industries Inc
Full-time
On-site
Port Washington, NY
Customer Service Representative Port Washington based manufacturer is seeking a qualified candidate for a Customer Service position. Job Description: Work on a customer service team whose responsibilities include: - Answer all incoming phone calls - Taking/entering orders placed by phone, email or fax - Assisting customers in ordering the correct items and/or parts - Answer all customer questions or direct them to the appropriate department - Follow up with customers on shipping notifications or any outstanding matters - Work with our external sales reps in building and maintaining customer relationships - Manage daily invoice processes - Complete general office functions, as necessary Qualifications: - Must be well spoken and articulate - Ability to simultaneously handle multiple phone calls - Experience in the construction industry is a plus - Customer Service experience a plus - Bachelors degree preferred We are a family owned and operated company that is seeking a candidate who enjoys the challenges and opportunities of working in a small office environment. We offer full benefits, vacation/sick time and a competitive salary. Please email your resume to jobs@oztec.com . No phone calls please.